Built for the operators who run the town.

Our mission

Independent restaurants, bars, live-music venues, salons, dry cleaners, dental offices, and the rest of the local main-street economy deserve the same AI-powered tools that the chains run on — without the chain-store playbook of locking your customer list inside someone else's database.

Whether you're running a 30-seat coffee shop or a 600-seat venue with a Friday-night ticketed show, you deserve software that actually knows what you sold, who bought it, and what happens next. Software that works as hard as you do.

Who we are

Concierge Pilot is built by Custom AI Apps LLC, a Texas-based software company founded by Todd Lichtenwalter. We specialize in building AI-powered platforms for industries that have been underserved by software for decades.

We didn't study these businesses from a boardroom. We sat in the dining room at close. We rode along on calls. We watched the bar variance hit $60K a year and built the inventory tool that catches it. Concierge Pilot is shaped by what we saw, not what we read.

Why we built it

Most local businesses run on a patchwork of disconnected tools. POS over here. Reservations over there. A separate marketing platform. An answering service that misses half the calls. Reviews that nobody replies to. Inventory in a spreadsheet. The customer list scattered across five systems that don't talk to each other.

It's messy, it's manual, and it leaks money every single day.

Concierge Pilot replaces all of it with one unified platform — powered by AI that actually understands your business data. Ask it anything: "What did we sell last Friday after 9pm?" · "Which regulars haven't been in for 60 days?" · "Why is the bar variance $4,800 this month?" It knows the answer because it's connected to everything.

What makes us different

• Multi-vertical from day one — restaurants, venues, salons, dry cleaners, dental, gyms, all on one stack
• AI is embedded in every module, not bolted on as an afterthought
• One platform replaces 8-10 separate vendor contracts
• Zero platform fees — Stripe processing pass-through only
• Your customer list is yours. Exportable any time. We never resell or remarket to your audience
• Priced for real local businesses, not enterprise budgets

Based in Texas

Custom AI Apps LLC is headquartered in Texas. We build for hardworking independent operators run by hardworking people. That's who we are, and that's who we build for.